STELLER BOTANICAL HEALTH:
ALASKA GROWN VEGETABLES & HERBS
REFUND & CANCELLATION POLICY
PLEASE READ THESE TERMS AND CONDITIONS OF USE BEFORE PURCHASING ANYTHING FROM THIS SITE
By making any purchases from the Site, you signify your assent to this refund policy. If you do not agree to this policy do not make purchases from this site.
Steller Botanical Health, LLC may revise and update the Refund and Cancellation Policy at any time.
APPOINTMENTS: Appointments scheduled through this site must be cancelled within 24 hours of the start time of an appointment in order to receive a refund. If you are late for an appointment this time cannot be made up and you are responsible for the full fee of the appointment. A $10.00 fee will be applied for cancelled or rescheduled appointments. There are no refunds for appointments that have already taken place.
Refunds are subject to a $30 processing fee.
HERBS: We are proud of the herbs we grow and the care we put into their preservation. If you have a problem with a dried herb that you have purchased please notify us by email of any issues. Please be aware that we live in rural Alaska so shipping delays due to weather are possible. If you want to return an herb or want a refund you will be asked to document your complaint by email. To qualify for a refund on dried herbs you must document your complaint within 21 days of purchase of the product.
DIGITAL PRODUCTS: once purchased there are NO REFUNDS on digital products.